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Delete your Amexa.ai account

In the app

  • Lumira™ Go: More → Settings → Account and support → Delete account.
  • Lumira™ One: More → Settings → Personal Settings → Account and support → Delete account.
  • Lumira™ Web: More → Delete account.
  • Lumira Web signs in with the same Amexa.ai account: delete it from Lumira™ Go, Lumira™ One or by email.

By email

Email privacy@amexa.ai from the address you sign in with, and write “Delete my account”.

What happens

  • Your account is deleted within 30 days, and you are signed out on every device. Signing in again before then keeps it.
  • Deleted: your sign-in, your profile, and the notes, files, messages and settings in your own account.
  • Kept: only the records the law requires, such as invoices, payments and security records, for as long as it requires them. A business's own records stay with that business.